PAYMENT OPTIONS

 

ONLINE PAYMENTS

Ute Water customers have the option of paying their bills online. This payment feature allows customers to use their Debit or Credit Cards (MasterCard, Discover, American Express, or Visa) or an electronic fund transfer to pay their bill. If your account is delinquent, you have received a shut-off notice, or if you are currently disconnected, you will need to verify that your payment has been made by calling our office at (970) 242-7491. For additional information or to pay your bill using the online feature, please click HERE.

PAPERLESS BILLING

Customers have the option to receive their bills electronically. Customers must create an online account using our third party vendor, Xpress Bill Pay. Your online account will give you the convenience of viewing and managing your utility bill. Please have your Ute Water account number handy when creating your online account. Click Here to get started.  

VIA MAIL

Payment by mail must be in the form of a check or money order. Please make sure your account number is clearly printed on the check or money order.
 

Mail Payments to:

Ute Water Conservancy District
PO Box 460
Grand Junction, CO 81502

IN PERSON

Payments can be made in person by visiting our District office. Cash, check, or money orders will be accepted at the office. At this time we do not accept credit/debit cards in the office. For your convenience we also have a drive-up window. The District office is open Monday - Friday, 7:30 A.M. to 5:00 P.M. Payments made in person can be made at the following address:
 

Make Payments in Person to:

Ute Water Conservancy District
2190 H 1/4 Road
Grand Junction, CO 81505

PAY BY PHONE

Customers can make payments 24-hours a day, seven days a week by phone. Payments can be made using a Debit or Credit Card (MasterCard, Discover, American Express or Visa) or an electronic fund transfer. Electronic fund transfers can be made from checking, savings, or money market accounts. Please be advised that there is a $2.50 convenience fee charged for all payments made by phone.

If your account is delinquent, you have received a shut-off notice, or if you are currently disconnected, you will need to verify that your payment has been made by calling our office at (970) 242-7491. If this confirmation effort is not made, you take a risk of being locked off and/or remaining locked off until the payment has been completely processed which can take 2-3 business days.

To Pay by Phone Call: 1-866-768-1732

*When prompted for the utility provider's zip code, you will want to use "81505".

AUTOMATIC WITHDRAWL

Ute Water Conservancy District's automatic draft program offers convenience and dependability to our busy customers.


After you sign up for the automatic withdrawal, you will receive one more regular bill. Please pay this as you normally did in the past. The next month, you will get a message on your bill that says, "Amount will be drafted on or around the due date." The due date is always 10 days after the bill date. The amount of the bill will be automatically withdrawn from your checking account. The transaction will never exceed the amount due on the bill. You can stop the automatic draft program at any time by notifying the District in writing. To sign up for this FREE service, please provide Ute Water with a voided check and the completed Automatic Draft Form.

Download the Automatic Draft Form and return it to the District Office. If you have any questions please do not hesitate to contact one of our Customer Service Representatives.

 

DROP BOXES

For your convenience, Ute Water has several drop boxes strategically located throughout the Grand Valley. We do not recommend that customers use these drop boxes if their account is past due. Drop Boxes are located in the following locations:

Orchard Mesa

City Market
2770 Hwy 50 South
Grand Junction, CO 81503

Redlands

Safeway
2512 Broadway
Grand Junction, CO 81507

 

Northern Grand Valley

Safeway
681 Horizon Dr.
Grand Junction, CO 81506

Eastern Grand Valley

Safeway
2901 F Road
Grand Junction, CO 81504

City Market
569 32 Rd.
Grand Junction, CO 81504

Western Grand Valley

City Market
630 24 Rd
Grand Junction, CO 81505

Ute Water Conservancy District
2190 H 1/4 Road
Grand Junction, CO 81505
(Located in drive-thru window)

City Market
135 S. Plum
Fruita, CO 81505

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CUSTOMER SERVICE

Physical Address

2190 H 1/4 Road
Grand Junction, CO 81505
Phone: 970.242.7491

Mailing Address:
PO Box 460
Grand Junction, CO 81502

BUSINESS HOURS

 

Main Lobby

Monday – Friday 

7:30 AM to 5:00PM

 

Drive -Thru
Monday - Friday
7:30AM - 5:00PM

AUTOMATED PAYMENTS

1-866-768-1732

*When prompted for the utility provider's zip code, you will want to use "81505"

© Ute Water Conservancy District 2019